These platforms enable customers to tender their legal consulting needs and receive proposals and legal advice from suitable legal service providers. The customer is guided quickly and professionally through the typical engagement process and is supported by an integrated workflow management, safe document storage, interaction and measurement tools. Multi-sided marketplaces are transparent, bilateral and open both on the demand side (customers) and on the supply side (providers). In other words, these marketplaces solve the customer's legal needs through different providers, such as law firms, individual legal experts, in-house experts or alternative legal service providers.
